Confirm delivery before payment
Shipping destinations, options, charges and delivery estimates need to be confirmed for your order. Contact the team with your delivery location and the products you are considering. A product price alone does not include unconfirmed shipping or taxes.
Follow your order request
Visit your orders for the status of your requests. Tracking details appear there when the store adds a carrier and tracking number. If you need help, send your order number through the contact form.
Ask about a return or exchange
Contact the team with your order number, product model, condition and reason for the request. Ask for return instructions and the correct destination before mailing a product. The contact address listed on this site is not a confirmed return destination.
Damaged, incorrect or incomplete items
Tell the store what happened and include your order number. Keep any relevant photographs, packaging details and product information available so the team can assess your request. The contact form accepts text; ask the team how to share any photographs.
Details to confirm for your order
Before ordering, ask the team to confirm delivery availability, charges, return eligibility, return windows, shipping responsibility and any warranty terms for your products. These details can vary and are not confirmed by submitting an order request.